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Transformation Coordinator

University of Maryland Medical System
Full-time
On-site
Baltimore Maryland United States
Job Description

Provides administrative and program management support services to the Center for Healthcare Transformation; includes coordinating events, training, and managing project administrative needs. Work is performed under limited supervision, reporting to the Director of the Center for Healthcare Transformation.

Plan, coordinate, and schedule meetings and/or events for stakeholders.
Coordinate and organize catering for department events.
Enroll participants in systemwide trainings.
Provide support and project oversight for performance improvement initiatives.
Operate at Six Sigma yellow belt level and execute tasks accordingly.
Track agenda items and project milestones.
Perform internal and external research for key deliverables as assigned.
Document meeting minutes and organize library of resources and materials.
Monitor and manage objective performance trackers and dashboards.
Support the development of reports, training materials, and PowerPoint presentations.
Provide onsite or virtual support during trainings and events.
Perform other duties as assigned

Qualifications

Bachelor’s degree in Business Administration, Health Care Administration, or related field, or the equivalent combination of education, training and experience.
1 to 2 years’ experience in performance improvement.
1 to 2 years’ experience in program coordination, preferably in a health care setting preferred.
Six Sigma yellow belt required, green belt preferred.
Working knowledge of project management methodologies, processes and tools.
Advanced customer service skills.
Effective skill in project management.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Ability to navigate a highly matrixed organization effectively.
Ability to deal with ambiguity and work in a dynamic, results-oriented environment.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective skill managing multiple staff initiatives/priorities and meeting changing requirements and priorities to accomplish objectives.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, conceptual thinking, planning, organizational, and problem-solving skills.
Effective skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
Ability to work independently with minimal supervision.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint).

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: 33.36-46.70

Other Compensation (if applicable):

Review the 2025-2026 UMMS Benefits Guide