The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
Job Description
Job Summary
This role provides patient centric care, medical assistance duties, and performs limited x-ray studies for patients.
Principle Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Greets and assists patients and other guests in a professional, friendly, hospitable manner.
Registers arriving patients in the EMR following existing protocols.
Rooms patients and provides triage services, including vital signs, review of symptoms and chief complaint in an electronic medical record (EMR).
Accurately record patient information such as vital signs, review of systems and chief complaint in an electronic medical record (EMR)
Perform routine lab maintenance and logs; perform routine maintenance on the autoclave, sterilization and packaging of surgical instrument kits.
Assisting with procedures; phlebotomy/specimen send-outs; injections; assist with splinting/casting; EKG's; drug and alcohol testing / physicals; in-house lab testing: rapid strep, pregnancy testing, flu testing, glucose, etc.
Proficient in full range of medical assisting skills,, draw blood and collect urine samples, reconstitute medications, administer oral medications, provide injections and immunizations, provide oxygen and nebulizer treatments, assist providers with medical procedures, perform minor procedures, collect specimens, perform rapid laboratory tests, perform EKGs, process and prepare blood samples for outside lab processing, and splinting and fitting patients for durable medical equipment.
Functions as both, front office or back office clinical team member, depending on daily assignment.
Performs all of the assigned duties of the host or clinical daily responsibilities check list for opening, shift and closing of center.
Cleaning and staging of exam and procedure suites in between patient occupancy.
Processes patient payments for services.
Performs regular and accurate inventory of medical supplies and processes orders. Re-stocks shelves and suites when supply orders are received.
Performs administrative tasks such as composing of and responding to emails, answering and making phone calls, etc.
Prepares the radiology suite, equipment, and materials as necessary. Prepares pediatric and adult patients for x-ray studies. LXMO will keep the patient informed on the process and will complete the image capture in a proficient and professional manner.
This position is unable to perform studies on hips, pelvis, and facial bones.
Assist new associates in training as requested.
Floating to other centers is required.
Perform other duties as assigned
Qualifications
Education and Experience
High school diploma is required.
Graduation from an approved Limited Scope X-ray Operator program is required.
Successful completion of a formal medical assistant training program is required. One year of related work experience will be accepted in lieu of program.
BLS/CPR Certification required.
Urgent Care/Fast Track ER experience is preferred.
Experience with labs, history and vitals, blood draws and phlebotomy are preferred.
Knowledge, Skills and Abilities
Must be a passionate effective role model for patient experience and employee engagement.
An outstanding bedside manner with both pediatric and adult patients.
A positive and energetic attitude which inspires other team members.
Demonstrated ability and strong commitment to exceptional patient care and customer service principles.
Possess excellent organizational and record keeping skills.
Ability to communicate effectively, balance multiple tasks, set priorities, and solve problems independently.
Ability to see, hear, and accurately read and write medical terminology
Ability to work will under high pressure situations in a fast track environment
Technology proficiency is critical, including previous EMR.
Ability to work 8 or 12 hour shifts, overtime, on-call, weekends, and holidays as needed.
Must have reliable, independent transportation in order to travel to various locations during any given shift.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range:
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide